Careers

Since 1984, Dyess Air has worked to provide our customers with quality, dependable solutions for their heating and cooling needs. This customer-focused mindset has made us a leader in the local industry, and we couldn’t do it without a dedicated team of professionals. From our Homeowner’s Guarantee to our fully trained, NATE-certified technicians, we go the distance to make sure our customer’s experience with Dyess Air is exceptional. This customer-focused mindset starts with hiring the best our industry has to offer.

Careers With Dyess Air

Great Company—Even Better People

Putting Employee Needs First

At Dyess Air, we know when we treat our employees well, they treat our customers well. We offer a generous benefits package including health insurance, continuing education, and more. We are always looking for customer-focused, hard-working individuals to join our team. We encourage all our employees to achieve 100 percent customer satisfaction at all times.

Benefits/Perks (Position Permitting): 

  • Our top performers are among the highest paid HVAC service technician teams in Southeast Georgia and the Lowcountry. You’ll have unlimited earning potential.
  • Company supplied, take it home at night, new and safe, super-cool company truck.
  • Medical & Dental Insurance -- we pay a percentage of your health & dental insurance premiums. We also offer life insurance, short-term and long-term disability through a third-party provider. (A 90-day waiting period applies)
  • New technology, including iPhone, iPad & access to integrated software.
  • Company supplied state of the art tools, parts, and supplies.
  • 401k Plan with a company match.
  • Paid time off with paid holidays and paid vacation.
  • Structured Bonus program for unlimited earning ability.
  • Fully stocked snack and drink bar and full access to unlimited ice for your coolers
  • A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Dyess Air & Plumbing.

Positions Available

Take a look at the positions listed below and see if you might be a good fit for our company.

Service Technicians

  • Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.
  • Primary Function: To provide thorough and cost-effective air conditioning or heating repairs in a way that makes our customers feel heard and taken care of.

Preventative Maintenance Technicians

  • Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.
  • Primary Function: To provide prompt and thorough inspection and maintenance of each customer's air conditioning or heating system.

Installers

  • Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.
  • Primary Function: To promptly and quickly install air conditioning or heating components in a way that makes our customers feel heard and taken care of.

Customer Service Representative (CSR)

  • Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.
  • Primary Job Function: To answer the phone with a pleasant voice and take care of the customers’ needs.
  • Reports To: Branch Manager/Service Manager

Performance Indicators

  1. Customer satisfaction
  2. Accurate customer information
  3. Communication
  4. Non-duplication of customers

Expected Goal

Provide excellent customer service that exceeds our customers’ expectations and record accurate and required information from our customers and convey that to the dispatcher in a pleasant environment.

Comfort Consultant

  • Work Hours: 24 – 7
  • Primary Job Function: To present our company to potential customers in a manner that leaves a favorable impression thereby obtaining sales for the company that are competitive and profitable.
  • Reports To: office manager/owner and/or sales manager

These include the following Performance Indicators and Primary Job Functions:

  1. Frequency of meeting target revenue goals.
  2. Customer satisfaction – returning to the job for quality inspections to make sure the job is complete and installed according to your quote.
  3. Customer complaints about not being on time or returning calls.
  4. Consistently strive for referrals on all jobs – 25% of leads should be generated from referrals.
  5. Upsell high-efficiency equipment.
  6. Collections – the amount and age of your accounts receivable.

Residential Plumber

  • Work Hours: 8:00 - 5:00 Monday through Friday, some overtime. Some Saturdays may be required, and hours may change.
  • Primary Job Function: To provide prompt and thorough inspection and maintenance of each customer’s plumbing systems.
  • Reports to: Plumbing Manager/Lead Plumber

Commercial Crew Member

  • Hours Vary, Primary Function- To aid in commercial HVAC projects/installations throughout the state of Georgia and South Carolina. 

 

 

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