join the dyess team Great Company—Even Better People

Careers with Dyess Air

Great Company—Even Better People


Since 1984, Dyess Air has worked to provide our customers with quality, dependable solutions for their heating and cooling needs. This customer-focused mindset has made us a leader in the local industry, and we couldn’t do it without a dedicated team of professionals.

From our Homeowner’s Guarantee to our fully trained, NATE-certified technicians, we go the distance to make sure our customer’s experience with Dyess Air is exceptional. This customer-focused mindset starts with hiring the best our industry has to offer.


Call (843) 242-0855 or send us a message now and find out about joining our team at Dyess Air.


Putting Employee Needs First

At Dyess Air, we know when we treat our employees well, they treat our customers well. We offer a generous benefits package including health insurance, continuing education, and more. We are always looking for customer-focused, hard-working individuals to join our team. We encourage all our employees to achieve 100 percent customer satisfaction at all times.

    Positions Available

    Take a look at the positions listed below and see if you might be a good fit for our company.

    Service Technicians

    Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.

    Primary Function: To provide thorough and cost-effective air conditioning or heating repairs in a way that makes our customers feel heard and taken care of.

    Preventative Maintenance Technicians

    Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.

    Primary Function: To provide prompt and thorough inspection and maintenance of each customer's air conditioning or heating system.

    Installers

    Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.

    Primary Function: To promptly and quickly install air conditioning or heating components in a way that makes our customers feel heard and taken care of.

    Customer Service Representative (CSR)

    Hours: 8:00 – 5:00 Monday through Friday, some overtime. Some Saturdays may be required and hours may change.

    Primary Job Function: To answer the phone with a pleasant voice and take care of the customers’ needs.

    Reports To: Branch Manager/Service Manager

    Performance Indicators

    1. Customer satisfaction
    2. Accurate customer information
    3. Communication
    4. Non-duplication of customers

    Expected Goal

    Provide excellent customer service that exceeds our customers’ expectations and record accurate and required information from our customers and convey that to the dispatcher in a pleasant environment.

    Comfort Consultant

    Work Hours: 24 – 7

    Primary Job Function: To present our company to potential customers in a manner that leaves a favorable impression thereby obtaining sales for the company that are competitive and profitable.

    Reports To: office manager/owner and/or sales manager

    These include the following Performance Indicators and Primary Job Functions:

    1. Frequency of meeting target revenue goals.
    2. Customer satisfaction – returning to the job for quality inspections to make sure the job is complete and installed according to your quote.
    3. Customer complaints about not being on time or returning calls.
    4. Consistently strive for referrals on all jobs – 25% of leads should be generated from referrals.
    5. Upsell high-efficiency equipment.
    6. Collections – the amount and age of your accounts receivable.

    Residential Plumber

    Work Hours: 8:00 - 5:00 Monday through Friday, some overtime. Some Saturdays may be required, and hours may change.

    Primary Job Function: To provide prompt and thorough inspection and maintenance of each customer’s plumbing systems.

    Reports to: Plumbing Manager/Lead Plumber

    Job Application
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    Customer Satisfaction Is OUr Main Priority 

    See What Makes Us Unique 
    • Earning Customers For Life

      We strive to do such a good job that we earn your business for life. 

    • Trained Technicians 

      All of our technicians are NATE certified and receive ongoing training. 

    • Trustworthy & Honest

      We never promise anything that we cannot guarantee. 

    • 24/7 Emergency Service

      We are available 24/7 because we know that emergencies happen. 

    • Financing Options

      We offer financing options to save you money. 

    • Respect Your Home

      We treat your home as if it was our own. We treat it with respect. 

    Customer Reviews 

    • “Dyess Air has come through on a difficult job.”

      - Tom D.
    • “Great service!”

      - Daniel S.
    • “Service is always top notch with a smile.”

      - Katie K.