Heat Pump Repair in Hilton Head Island

Fast and Reliable Heating and Cooling Repair

On Hilton Head Island, a heat pump is the key to year-round comfort, providing cool relief during hot summers and essential warmth on chilly winter nights. When your system fails, it can disrupt your entire home, leaving you uncomfortable and searching for a quick and reliable solution.

Since 1984, Dyess Air & Plumbing has been the trusted expert for heating and cooling services in the Lowcountry. We offer 24/7 emergency heat pump repairs to restore your comfort without delay. Our NATE-certified technicians specialize in these complex systems and can quickly diagnose and fix the problem.

If you need dependable heat pump repair on Hilton Head Island, contact our team. Call (843) 242-0855 or contact us online for prompt and professional service.

Common Heat Pump Issues We Address

Heat pumps work hard all year, which can lead to a unique set of potential problems. Because they provide both heating and cooling, the symptoms of a malfunction can sometimes be confusing. Our technicians are skilled at identifying the specific cause of any issue to provide an accurate and effective repair.

We frequently solve common heat pump problems, including:

• Blowing Cold Air in Heat Mode: This can be caused by low refrigerant, a problem with the reversing valve that switches between heating and cooling, or an issue with the outdoor unit.
• Frozen Coils: Ice buildup on the outdoor unit in winter or the indoor unit in summer often points to restricted airflow from a dirty filter or a refrigerant leak.
• The System is Constantly Running: A heat pump that never turns off may be struggling due to low refrigerant, a faulty thermostat, or it may be improperly sized for the home.
• Loud or Unusual Noises: Grinding, squealing, or rattling sounds can indicate serious mechanical issues with the fan motor, bearings, or other internal components that require immediate attention.
• The Unit Will Not Turn On: This could be a simple issue like a tripped breaker or a more complex problem with the thermostat, wiring, or the unit’s compressor.

No matter the issue, it is best to have a qualified professional inspect your system to ensure a safe and lasting repair.

Our Heat Pump Diagnostic and Repair Process

At Dyess Air & Plumbing, we use a detailed and methodical process for every heat pump repair to ensure we find the source of the problem and fix it correctly. We understand that your comfort depends on a thorough and accurate repair, and our NATE-certified technicians are committed to delivering just that.

Here is the approach you can expect from our team:

• Complete System Evaluation: We begin by inspecting both the indoor air handler and the outdoor unit. We check for obvious issues and listen to your description of the problem.
• Expert Diagnostics: Our technician will test electrical components, check refrigerant levels, inspect the compressor and reversing valve, and assess airflow to pinpoint the exact cause of the failure.
• Clear Explanation and Upfront Pricing: Once we have diagnosed the issue, we will explain it to you clearly and provide a straightforward price for the required repair. We will not begin any work without your full approval.
• Quality Repair Work: Using high-quality parts, our technician will perform the repair with precision. Our service vehicles are stocked with many common components to enable a fast fix.
• Final System Testing: After the repair is complete, we test the heat pump in both heating and cooling modes to verify that it is functioning correctly and efficiently.

The Dyess Air & Plumbing team is dedicated to restoring your system’s performance, backed by our Homeowner’s Guarantee.

Why You Need a Professional for Heat Pump Repair

Heat pumps are more complex than traditional air conditioners or furnaces. They contain specialized components like reversing valves and defrost boards that require specific knowledge to diagnose and repair correctly. A professional technician has the training to work on these intricate systems safely.

Accurate diagnosis is key to an effective repair. What appears to be a major component failure could be a symptom of a much simpler issue like a faulty capacitor or low refrigerant. An expert can distinguish between these problems, saving you from paying for unnecessary work.

Finally, working with refrigerant requires an EPA certification and specialized equipment. A professional ensures that any refrigerant handling is done according to federal regulations and that your system is charged to the manufacturer’s exact specifications for optimal efficiency and performance.

Why Choose Us for Heat Pump Repair on Hilton Head Island

When your primary source of heating and cooling fails, you need a repair team that is fast, knowledgeable, and reliable. At Dyess Air & Plumbing, we have been the go-to HVAC service provider for Hilton Head Island residents since 1984 because we consistently deliver quality results and exceptional customer care.

Here is why Dyess Air & Plumbing is the best choice for your heat pump repair:

• 24/7 Emergency Service: A broken heat pump is always an urgent issue. Our team is available around the clock, 365 days a year, to restore your comfort.
• NATE-Certified Heat Pump Experts: Our technicians hold the industry's most respected certification, proving their expertise in diagnosing and repairing complex heat pump systems.
• Over 40 Years of Local Experience: We have a long history of serving this community. We understand the demands placed on HVAC systems in our coastal climate.
• Our Homeowner’s Guarantee: We are committed to your satisfaction. All of our repair work is backed by our guarantee to ensure the job is done right.
• Honest and Transparent Service: We believe in earning customers for life. You can expect clear communication, fair pricing, and reliable advice from our team.

Don’t let a broken heat pump disrupt your comfort. Trust the experienced professionals at Dyess Air & Plumbing to get your system running again.

FAQs About Heat Pump Repair on Hilton Head Island

Why is my heat pump blowing cool air when it’s set to “heat”?

This is a common heat pump issue that can stem from several causes, including low refrigerant, a dirty air filter restricting airflow, or a problem with the reversing valve that switches the system from cooling to heating mode.

What causes my outdoor heat pump unit to get covered in ice?

In winter, a small amount of frost is normal, but heavy ice buildup suggests a problem with the defrost cycle. This could be caused by a faulty sensor, low refrigerant, or restricted airflow. Our technicians can diagnose the specific cause.

Is it better to repair or replace my heat pump?

This typically depends on the unit's age, the cost of the repair, and its overall efficiency. If your heat pump is over 10-12 years old and requires a major, costly repair, investing in a new, more efficient model is often the smarter financial decision.

Why is my heat pump making a loud grinding or squealing noise?

Loud mechanical noises often indicate a serious problem with the motor bearings or the compressor. If you hear these sounds, it is best to turn off your system immediately to prevent further damage and call a professional for an inspection.

For expert heat pump repair on Hilton Head Island, trust our experienced team. Call Dyess Air & Plumbing at (843) 242-0855 or contact us online for fast service day or night!